Terms of use

1. Acceptance of terms

These terms govern the use of Aulency, the management system available at aulency.com.br and app.aulency.com.br. By creating an account or using the system, you confirm that you have read and agree to what is written here.

When these terms change, the new version is published on this page with the update date at the top, and existing account holders are notified by email 30 days in advance. Wording fixes and changes that widen your rights take effect immediately. If you disagree with the new version, you can cancel without penalty before it takes effect.

2. What Aulency is, and what it is not

Aulency is a management system for private teachers and schools: student records, class scheduling, invoice generation, payment tracking and class reports.

Aulency is not a payment institution. Card and boleto payments are processed by Stripe, under Stripe terms. PIX is received straight into the account of the teacher or the school: the system shows the key and the QR code on the invoice and records the confirmation, but the money never passes through us.

Aulency is also not a school, does not mediate the relationship between teacher and student, does not issue tax invoices on the teacher’s behalf and does not collect taxes for the teacher. Tax obligations on what you receive remain yours.

3. Registration and account

To subscribe you must be 18 or older and provide truthful information. You are responsible for keeping your password confidential and for everything done in your account.

An underage student is registered by the teacher or the school, never by the student. By registering a minor, you confirm that you have the authorization of the legal guardian to process that data in the system, including name, contact details and class history.

A class report containing a photo of an underage student requires specific authorization from the guardian, obtained by you before the image is uploaded. Aulency stores the photo; it does not obtain that authorization on your behalf.

4. Acceptable use

You may not use Aulency to send unsolicited messages, to upload content you have no rights to, to attempt to access data from another account, or to automate access to the system outside the features offered.

The rule that matters most here: the data of the students you register is yours, and you are its controller under the LGPD. Aulency acts as processor, handling that data under your instruction to deliver the service. Registering, correcting or deleting a student is your decision.

5. Plans, billing and fees

The Basic plan costs R$ 89 per month or R$ 890 per year and includes 10 active students. The Professional plan costs R$ 179 per month or R$ 1,790 per year and includes 40 active students. The Schools plan is priced by active-student tier, with unlimited teachers, and exists on a monthly basis only.

A student above the plan limit costs R$ 5 per month, per student. That charge is monthly even for annual subscribers: the annual price covers only the student limit included in the plan, and the overage is billed separately.

The trial lasts 30 days, requires no card and gives access to the Professional features. When the trial ends, access continues only if you choose a plan.

Subscription billing is handled by Stripe. Payment-method fees apply when you charge your student by card or boleto through Stripe, on the Professional plan, and are deducted from the amount that reaches you. The percentages are set by Stripe and can change; the current table is published at stripe.com/br/pricing. PIX carries no Aulency fee and no Stripe fee, because the payment goes straight to your account. Any charge from your own bank is between you and the bank.

6. Cancellation, refunds and what happens to your data

You can cancel whenever you want, from within the system, with no penalty and no lock-in. Access continues until the end of the period already paid for, and there is no renewal after that.

On the annual plan, the amount paid secures access until the end of the 12 contracted months. If you cancel before that date, access continues until the paid-through date and no renewal happens, but there is no pro rata refund of the remaining months.

After cancellation, your account and your student data remain stored so you can reactivate or request a copy. Deletion is not automatic: to erase everything, ask at contact@aulency.com.br, and deletion is carried out within 15 days.

Billing records and tax documents are retained for the period the law requires, even after the account is deleted. This is the only set of data that survives a deletion request, and it is not used for any other purpose.

7. Intellectual property

The Aulency brand, the software and the design of the system are ours. Using the service transfers none of those rights to you.

What you upload stays yours: teaching material, reports, photos and your student base. You grant us only the license needed to host that content and display it to the people you choose, such as your students and their guardians. That license ends when the content is deleted.

8. Availability and limitation of liability

Aulency does not promise an availability percentage and offers no guarantee of uninterrupted operation. We work to keep the system up and we keep backups of the database, but downtime can happen due to maintenance, infrastructure-provider failure or events outside our control.

Aulency is not liable for the relationship between teacher and student, for the content of the classes, for amounts agreed outside the system, or for decisions you make based on a report generated on the platform.

Nothing here removes the liability that Brazilian law places on a supplier. The Consumer Code does not allow a clause that excludes or reduces that liability, and that is not what the two paragraphs above do: they define what the service delivers, not what the law guarantees you.

9. Governing law and venue

These terms are governed by Brazilian law, including the Consumer Code, the Internet Civil Framework and the General Data Protection Law (LGPD).

The venue is the consumer domicile for any dispute about this contract, under article 101, item I, of the Brazilian Consumer Code.

10. Contact

Support channel: contact@aulency.com.br. Requests about the contract, billing and personal data go through that address, and the answer comes in writing to the same address.